Paradox Reviews

Paradox are one of the few consumer-centric companies out there - they get a bad rap for their DLC practices, but if you either buy them when they come out or when they go on sale, it's really not that expensive.
Regardless, my review is mostly about Christian Arvidsson of the support team - I dealt with them on 2 occasions last year, and both times their response times were extraordinary; I got a resolution within the hour on both occasions. Couldn't be happier with the service provided by them.

TERRIBLE TERRIBLE UTTER TERRIBLE...
Tried to contact Them because i didn’t get all things In my dlc.
I contacted them via mail but Got an auto answer “we don’t receive e-mails use this link to go to our website” I then did that, I had to login and got the message “verifiy email to login”.And then the loop started because they didn’t send the email verification. And To contact them I needed to login which I could not
Terrible AVOID AT ALL COSTS
Wish I could give 0 stars SMH

Challange is one thing, but the AI is just stupidly OP in every single game

I have bought several games in the EU and HoI franchises.
The developers have a habbit of releasing developer diaries to advertise what they were working on.
I used the opportunity to ask questions about the reviews found on this website: Were the working conditions at Paradox Interactive healthy for their developers? How do they respond to the reviews on this website? Why are their games taking 8+ years to finish?
I used this opportunity to criticize their DLC model (full games plus DLC cost more than 200$ in total).
Not even 10 minutes had passed before one of the forum admins threatened to terminate my account on the forum if I ever were to do it again. She even said that since it is their (IE: hers) private property they can do anything they want. My post was deleted by her and I assume this is what usually happens there.
IMO, this is how their maintain positive reviews: they delete critical ones on their own forums
This is the same guy/company that had ignored extremist right-wing content on the forums for years. More on that later.
But never, ever engage with this company. As a client you have no say in what goes on, even if the end product is what you buy. If you complain you are drowned in masses of fans and if you make good points you will be ignored, mobbed or censored.
There are no truly free ways for you to communicate with the company, communication for them is just advertisement from what I saw.

No matter how much money you give them, you're nothing but a pirate to Paradox interactive. You'll be forced to go online (this is all of their games). If their system happens to be "down" or your internet cuts out, you're out. "sorry buddy, I know you paid 60 bucks for this game, but we decide when you play it."

Good quality games fun and the devs keep updating some dlc should be free but I still buy it all and it worth it.

Paradox Interactive’s games are wonderful, I love Cities Skylines, but everything else about them is bad. Their customer service is horrible, their prices is horrible, and the disrespect they show towards their buyers is horrible. We are nothing but a wallet to them.
Prices-
For cities skylines, they charge an initial $60 for the game on console, which is a decent price, but then make you spend another $200+ on DLCs for the full game. So you end up spending $260+ for a game. It’s absolutely outrageous. They care more about making money than they do about releasing a game that is fun WITHOUT overpriced DLCs.
Disrespectful and rude-
I play games on console, and not only do they charge an extra $30 more than on PC ($30 on steam, $60 on Xbox store), they gave up on us. The game is very buggy, and if you don’t buy one of those DLC packs worth over $100, the DLC WILL NOT WORK. On PC they do a good job keeping the game bug-less, but they show no respect to console players. The only way for the game to be good on console is if you buy the overpriced DLCs. Paradox has given up on Console, and we need to bring more awareness to the subject. We pay more for the base game AND get less. It’s a scam if you ask me. Console players bought the game too, now give us what you gave PC buyers.
DO NOT BUY A PARADOX GAME FROM THEIR WEBSITE OR ON CONSOLE!!! IT IS A SCAM!!! Use steam on PC if you are buying a game, if u want to take the risk.

They make a lot of great simulation style games. Hearts of Iron and Stellaris are my favorites but they have some other amazing ones too. They're open ended sandboxes with no real goal so you can do any approach or play style. The only real knock on them is their approach to DLCs. They develop their games for a long time which is great, but you better be getting the extra DLCs (sometimes a bit too pricey) to take the most advantage of the games.

Absolute money grubbing trashcan of an organization. Dont buy any of their games, ever. Whatever you think it will cost, multiply that by 20 to have a playable version.
Their mobile games are the worst, they balance them so you can easily get stuck in situations where your dead, have no gold to revive, and have to use real money transactions or else start over and lose 50+ hours of progress. I hope this company tanks in 2021, I hope every single one of their devs are unemployed and hungry in 6 months.

Paradox Interactive is dishonest company that abuses its monopoly position in grand strategy/4X games genre. They release bones just to sell overpriced meat later, usualy every few months. Their prices are not fair and as soon as possible another company should rise and teach them how to run fair buissiness.

I think it's too bad.
I wrote to them if Danish came to the game as a suggestion. Just got a sour message back where it said
We do not add Danish as you live in a small country Denmark and not many people speak Danish.
I think it's too bad that you come up with a proposal and get it thrown in after a case.
They also wrote that they do not add questions after games are released.

I have recently tried buying Crusader Kings III. It is by all accounts a worth vile product. Unfortunately, they are affiliated with Paradox. A company that have been bought and sold so many times, that it doesn't matter if the product is a space rocket or a three'titted cow. It is all about inflating the value of the company, and no focus on development or support. And of cause it shows. A fine product of their development team is destroyed by their support. Approximently 1 out of four customers are unable to make the game work. But the company don't give a damn. I am one of the 25%, and I WILL REACT. Paradox is forever banned in my purchases. Both for me, and for grand children. The problem is known, but they choose, not to use resources. I can loose 100 bucks. No problem. But when i see on the net, that the problem have been known for 6 month, and not been addressed. Paradox is so on the list. Never again in my generation or the next. WE DO NOT BUY PARADOX even if they have the best product in the future. IT's DONE.